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BGE Completes 748,000-Customer Restoration

BGE said it has restored service to all customers who were without power following last week's violent derecho storm.

BGE said Sunday afternoon it has restored service all of the nearly 748,000 customers that lost power in the aftermath of .

The derecho storm was one of the most damaging storms in BGE's 200-year history, the company said in a news release.

“We thank our customers for the incredible understanding and patience they displayed as we worked to repair the devastating damage to our system,” BGE senior vice president and chief operating officer Stephen J. Woerner said in a statement. “We know that, in many ways, this restoration effort was more trying than any other. Multiple severe storms and greater than 100-degree temperatures made the already difficult situation of being without electricity almost unbearable for many of our customers. We are inspired by your generosity and grateful for the countless ways in which you have showed your support, whether it was offering water to our hot and exhausted crews or posting encouragement to one of our social media sites.”

An additional 100,000 outages relating to the recent heat wave and thunderstorms have also been restored.

The approximately 748,000 outages neared the record 756,016 outages caused by Hurricane Irene in 2011.

The sudden storm, though, came undetected, and unlike in preparation for a hurricane, BGE did not have advance support on the ground from neighboring companies.

“As soon as the storm hit, we immediately mobilized all available crews and began the process of securing additional resources to ensure we could begin the monumental task of rebuilding our system as soon as it was safe to do so,” Woerner said in the statement. “We continued these efforts throughout the restoration process. Again, we’d like to thank the 1,900 out-of state utility workers from 18 states and three Canadian provinces who joined our crews. Together, more than 4,700 field and support forces worked around-the-clock to repair the damage, safely untangle snarled power lines and, in some cases, rebuild major infrastructure."

Anyone with an outage to report may contact BGE at 1-877-778-2222.

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Dawn July 09, 2012 at 06:55 PM
i have NEVER seen so many people gripe about the power being off. BGE doesn't have any control over the weather. They are doing the best that they can do. I"m not a fan of BGE - but I am thankful for the work they have done to help those people that didn't have any power during the last storm. When the next storm comes through and you lose power for a period of time, don't call BGE asking them to come and restore your services. Did anybody watch any of the coverage regarding the downed trees that were on the power lines? There were some pretty big trees down and some were in areas that were difficult to get to. I imagine that being a lineman and having to work with that high level of electricity - so I think people should show a little more gratitude and a LOT less belly-aching - for the men and women that leave their families, go out and risk their lives - and restore your power so you can cool off....while they continue to the next unappreciate neighborhood.
MG42 July 09, 2012 at 06:58 PM
Another bad storm came in last night, so any outages are probably new. Sorry that BGE can't stop bad weather from coming. Maybe you can tweet Courtney Watson and see if she can stop the bad weather?
SOUTHWESTMINSTER July 09, 2012 at 07:08 PM
Well said.
JRO July 09, 2012 at 07:20 PM
At this point, I think BG&E's reputation is so bad that even when things happen that are somewhat beyond their control, they still get slammed. They can't control the weather. If people aren't receiving electricity, BG&E can't charge for it. So it's obviously to their advantage to have people connected. I think the backlash BG&E is receiving has more to do with their missteps since deregulation than anything else.
Dale July 09, 2012 at 07:21 PM
@southwesminster...Ditto, Ditto,Ditto!
Chief July 09, 2012 at 07:30 PM
Agree JRO "I think the backlash BG&E is receiving has more to do with their missteps since deregulation than anything else". They can also thank our gov OweMalley for publically "demonizing" them with his actions and words ....
SOUTHWESTMINSTER July 09, 2012 at 07:34 PM
Very true
Dale July 09, 2012 at 07:41 PM
Politicians have absolutely nothing to do the weather.....This storm was an anomaly, and not a regularly recorded occurrence. If anything is to blame, look to the change in weather patterns worldwide since the earthquake and tsunami in Japan. The amount of radiation from the reactors released into the atmosphere could be the cause of a lot of this.
cathy eshmont July 09, 2012 at 07:43 PM
Hey Ohai, @courtneywatson1 can't change weather. Got to look at hardening infrastructure. Can start with benchmarking with hurricane LANDFALL (MD is usually not landfall location) locations like FL and the Carolinas. Have heard from anecdotal stories, for example, granddaughter of a Font Hill/Ellicott City resident living in Myrtle Beach, SC that power is much more reliable than here. All utilities are nationally ranked; BGE is in bottom quartile. Look for those performing above the national median and learn from what they're doing right. Also, roll out all available technology to reduce/eliminate outages.....for instace, BGE never bothered to review why my neighborhood so hammered so we never got 10 year old, industry standard smart fuses which prevent power from going out when something briefly touches the line but doesn't remain on the line. We actually got through Hurricane Irene without an outage (not true with the recent storm) and we credit the smart fuses. What I'm suggesting appear to be things we could start with. I'm sure there are other good ideas out here. I won't just stand by and wring my hands.
Brad July 09, 2012 at 08:34 PM
Why can I pay half of what I pairs living there. They are a greedy company who rips off thier customers because the can. Check dominion powers rates. It will make you sick to your stomach.
Dale July 09, 2012 at 09:16 PM
Have you looked into time and use meters or peak rewards? I use both and my bill changed dramatically. I also turn off,unplug things like the computer, monitors, chargers,etc. It all helps to really reduce my bill also.
Brad July 10, 2012 at 02:36 AM
I looked into moving to a state that doesn't allow the electric company to rip off thier tax payers.
PatchFriend July 10, 2012 at 04:15 AM
God Bless the people that travelled so far and worked so hard to help us. BUT I am hopeful there will be a cost analysis to move lines underground in the next 5 years.
PatchFriend July 10, 2012 at 04:16 AM
God Bless the people that travelled so far and worked so hard to help us. BUT I am hopeful there will be a cost analysis to move lines underground in the next 5 years. BTW.....Nick G is a great guy!
Dale July 10, 2012 at 11:19 AM
Did you find one? The problem is that there are so few independent providers...all are owned by major corporations..ie:BGE is really Constellation Energy and they provide power to many states. I wish you good luck in your search.....
Brad July 10, 2012 at 12:25 PM
Yeah. I live in Hampton roads VA. I literally pay half of what I did with BGE. I also have a bigger house and a pool. It's ashame what BGE does to you up there. And the state government doesn't help at all.
Dale July 10, 2012 at 12:35 PM
Yeah, it's been hard since Constellation Energy took over BGE...no more local power company :(
kevin July 10, 2012 at 01:13 PM
Dale Misinformation is so easy for lemmings to spread .Constellation Energy was a company that grew out of BGE as a subsidiary because of deregulation there was a need to expand business .Imagine that a company with for sight .You realize BGE biggest companies and income stream was Bethlehem Steel ,Westinghouse and General motors . We had to try and expand not being a union company we thought about the future . Surprise it was so successful that they were controlling assets around 19BILLION dollars . BGE stayed a local company and was ring fenced but you guys who believe what O'Malley say blame deregulation on BGE. He never says anything about PEPCO ,which is rated The worst company in America last year out of 265 companies including retail,utilities ,hotels and service companies .Never heard nothing about that did you ? Funny their service territory Put O'Malley in office Montgomery County yet he NEVER raised their name while trashing BGE.By the way BGE didn't even make the list of poor service companies .
JustABill July 10, 2012 at 02:32 PM
"Did anybody watch any of the coverage regarding the downed trees that were on the power lines?" ... Ummm NO genius they had no electricity but apparently you did which is why you seem to have no real understanding of how these people feel and the motivation behind their gripes. Go back to your little personal utopia Dawn or reality just might come crashing down upon you and your talking rainbow colored unicorn might disappear.
JustABill July 10, 2012 at 02:34 PM
OMG Dale ... are you serious? ... Bwahhahahahaha!
Dale July 10, 2012 at 02:52 PM
Once again this was a terrible storm, and not politically driven...and thank goodness we got power back as quickly as we did.........
Jeanne July 10, 2012 at 03:13 PM
It might be their job but they worked under terrible situations. I didn't loose my power but I still want to thank all the workers who got the power back on for so many people and are still working on getting power back for more. No amount of money can cover medical bills they might have from working out in that heat, No amount of money can replace time you have missed with your family and friends because you are working extra hours. No amount of money is worth the risks they had to take while working. If they got paid more money they more then earned it.
Jeanne July 10, 2012 at 03:25 PM
To JistABill: I had power the whole time but cut back on my electricity use, ac, fans, lights, tv, etc..... in hopes there would be no more problems. Now days people see the news on their phone or see it live when they can't drive the route they want to and find out it is because of trees on lines. I have no problem with people being upset that they don't have electricity and needing to vent but some of the comments were wrong. You are one of the examples of a person making a nasty comment that people don't need to hear pr read.
JustABill July 10, 2012 at 04:31 PM
Jeanne, First of all it is nowadays but it used to be now-a-days so perhaps you just missed a few keys. Either way you were saying, "people see the news on their phone." I assume you mean people who are fortunate enough to have smart phones with news apps can see the news on their phones but you lost me and possibly everyone else reading your post with, "or see it live when they can't drive the route they want to and find out it is because of trees on lines." Not only does this not make sense but neither part of your comment has anything to do with my pointing out the selfishly oblivious comment above. Aside from that, what exactly is nasty about rainbow colored unicorns and a little sarcastic humor? ... oh wait ... You're going to tell me I was being a bully?
JustABill July 10, 2012 at 04:35 PM
Dale the storm was not politically driven, or even politically blown but the impact of political actions and in some cases political corruption is an unfortunate byproduct of this storm and all the others before and after it so please try to understand the topic before attempting to apply your uninformed input to the conversation.
Dale July 10, 2012 at 05:24 PM
JustABill...I respect your opinion, at least have the courtesy respect mine without harsh criticism. I don't make a statement until I have extensively researched the topic. Uninformed is something I am not.
cathy eshmont July 10, 2012 at 06:13 PM
BGE and Pepco are both in the bottom quartile of US utility companies. I guess we could argue about which is worse -- Pepco activists insisted to me in the last week that BGE is really bad but Pepco is worse. I'm not sure it's relevant when you're bottom quartile -- isn't that a D or F anyway? BTW, last week Gov O'Malley was quoted as saying that would put his foot up Pepco's backside (or words to that effect)...the Sun subsequently picked that up and in the Sun the words came out as saying he would put his foot up Pepco and BGE's backside. The Sun reporter who produced the article in which 'BGE' appeared to have been added, has not responded to queries about how 'BGE' came to be included. I wish she would because it could clear the matter up. The exchange is on FB Reliability4HOCO as a copy/paste posting from a daily ezine 'Electricity Crisis' by Chris Bush, frequent BGE intervener (meaning he often questions BGE's actions at PSC proceedings). Another article which others might find interesting appeared in a recent Atlantic magazine edition in which the author termed the MD PSC the 'lapdog' of the utility companies. I'm not sure if it can be found; I have it in email but will try to get it posted to FB Reliability4HOCO too.
JustABill July 10, 2012 at 07:21 PM
Dale, your comment about the radiation from Japan being the cause of the change in weather patterns would beg to differ from this most recent claim of yours. It was commonly reported that the the radiation cloud would have minimal affect on this continent. It was also widely reported that the ever so slight shift in the Earth's axis following the Japan earthquake would likely cause a shift in the jet stream over North America as we have already witnessed. Feel free to call my comments harsh criticism when I point out inaccuracies in others remarks all you want. I am thick skinned enough to take it most of the time.
Christine July 10, 2012 at 08:17 PM
Thanks BGE people for getting the power back on! When that air conditioner started blowing again, I can't even tell you how good that felt! So thank you for working hot days, hot nights, and through the holiday week! And thank you to those of you who made the trip down here to help!
Ahmad0001 December 18, 2012 at 06:08 AM
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