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Reinventing Joseph's Department Store

Eli Silverstein talks about the 74-year old "institution" in Havre de Grace, Joseph’s Department Store.

 

Eli Silverstein says it with hands-on knowledge: “Joseph’s is an institution in Havre de Grace.”

With its 74-year history, he's right. But you don't become an institution in a town of come-and-go, mom-and-pop-style shops without showing a willingness to change and adapt to the times.

Silverstein, who celebrated turning 70 years young Feb. 20, knows that all too well. He grew up in the retail business. His father, Joseph, opened the doors to Joseph’s Department Store on May 6, 1937.

Eli says his father was a “one-man operation” who was “pretty well set in his ways.” But he admits to spending more time in the shop than he probably wanted to. His first big retail order came at about 15 years of age.

“I remember one time we had a salesman come in here from a luggage company and my father was someplace else. I ended up buying a bunch of luggage—the thing that I probably wasn’t allowed to do. But it all sold. He wasn’t too happy about that.”

Silverstein was born in New York, but that’s semantics. His mom, Gussie, went to visit with her mom through the birth. Within a month or two, he estimates being back in Havre de Grace, where he and his two brothers, Monte and Louis were reared.

When Silverstein was 18, he went on to Rider College and then George Washington University Law School. He got married and had two boys, Jack and Michael. He was working as a criminal lawyer for the assistant state’s attorney in Prince George’s County.

“It was a totally different world,” he confesses. “That was a major jurisdiction as far as crime and in the 10 years I was there I tried every kind of case there is: murder cases, rape cases, wire-tap cases.”  

When his father died in January, 1981 Eli came back to Havre de Grace “basically to wind the business up,” he says coolly. Some 30 years later he sits in the 8,000-sq. ft. showroom on a bench smiling.

“I’m still here,” he said.

As if running one business isn’t hard enough, Silverstein got back into practicing law about 10 years ago with the Harford County Assistant State’s Attorney office.

Navigating retail and law, Silverstein says it’s interesting and a challenge, but one he looks forward to, obviously, putting in six days a week.

“The nice thing for me is that I’m able to escape two different things," he said. "They’re diverse. It’s interesting because the law part of it makes me intellectually—not that [the shop] isn’t an intellectual challenge—but I have to keep up with current laws and facts, you know, and the different cases.”

Joseph’s employs two full-time and one part-time employee.

Back in the day, Silverstein says, the store had seven employees.

Things have certainly changed in this business.

“With the advent of Target and Walmart and the other box stores, they’ve taken away business so we have to reinvent ourselves in the way of finding unique products that they don’t have and that’s what we try to do,” he says.

Another difference in business today for Silverstein, he gets no sales calls. Most of his purchasing takes place at annual clothing show in Las Vegas in February.

Add to that fact, the fashion stream of Havre de Grace for teenagers used to be a year behind the main fashion scene.

“Years ago, before MTV and the Internet, our kids here were a year behind everybody else. It’s not like that now,” he said.

“I don’t have the crazy fashion-forward customer. I’m not a trendy shop, and I’ll be the first to admit that,” he says adamantly.

Joseph’s carries various product lines, from Carhartt and Levis to New Balance, along with some specialty lines like Fresh Produce and Tribal for women and Pendleton for men.

Silverstein likes these types of lines because they are quality products and they don’t sell to mass merchants. He says the store does custom orders for patrons.

The Darlington resident enjoys the scene at Joseph’s because of the people he gets to meet.

“The diversity of the people that I meet and the challenge, I enjoy it," he said. "I hate it when there’s no customers.”

Joseph’s is owned by Eli and his two brothers Monte and Louis, both doctors.

Another advantage of being in this business for him “is to go out into the market place and find merchandise that people will appreciate and buy. If I find a new resource and people like it and buy it, that means it's successful and I did the right thing. That’s my gratification.”

Do you shop at Joseph's? Tell us in the comments.

itiswhatitis

7:18 am on Tuesday, March 1, 2011

I haven't been in Joseph's in a couple of months. After reading this story, I think I'll go take another look inside.

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Michael Hitchings

8:03 am on Tuesday, March 1, 2011

I think I need to make a trip into Joseph's. It's been way too long. I have not been impressed with the quality of clothing at the box stores. It's time to come back to real service and real retail.

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ARLEEN

8:31 am on Tuesday, March 1, 2011

Whenever I am in town, I stop in Joseph's to see what is new. I also catch up on all the happenings in Havre de Grace with longtime employee Priscilla Richardson !!

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Bill Lawson

9:16 am on Tuesday, March 1, 2011

Wow, 74 years in Business. That's impressive!

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betty coakley

11:20 am on Tuesday, March 1, 2011

Mr. Lawson. I was prompted to look you up on the internet. You have one great web site. Since the main goal of advertising is to make someone want to buy a product or use a service - you have succeeded. I would suggest that all of the folks give you a long look.

Debbie McFadden

11:01 am on Tuesday, March 1, 2011

Years ago I worked for Joe it was about a year , I left because a had a Child. It was 33 years ago to be exact. I was one of the few that he let do his book keeping. Eli's dad was a very nice man and he was a business man, He taught me alot in the short period I was there. Louie was still in medical school. Congrats on being in business this long, your one of the few to stay alive in Havre de Grace.
Joseph's has come along way.
Debbie Carpenter McFadden

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Janet Jeanblanc

11:05 am on Tuesday, March 1, 2011

Great store, good quality merchandise. Used to get back-to-school clothes there for our kids 25-30 years ago. This winter I got "40 below" socks for my husband, to keep his feet warm!

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Robyn Lynch

11:29 am on Tuesday, March 1, 2011

Being born and raised in HdeG I have been going into this store for as long as I can remember. I always went to Mr. Joe's to get my new Levi jeans for school and they also had every color corduroy that Levi's put out. Also loved to ride in the boat and rocket (or plane?) that they had in the back of the store years ago. I still go to Mr. Joe's to shop - try to stop in once a month just to see what is on sale and chit chat w/the ladies there. They have awesome markdown's on Carhartt work items in the back and they are currently having a CLEARANCE SALE going on now - please stop by this weekend and check out the store. I would much rather go to Mr. Joe's and shop vs. going to "The Mall". Thanks for staying in business all these years and for creating nice childhood memories for those of us who have grown-up in HdeG!

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Liz Howshall

11:52 am on Tuesday, March 1, 2011

Great department store with wonderful merchandise for anyone in your family. I believe in supporting my local businesses.

For every $100.00 spent in independently owned storesw, $68.00 returns to the community through taxes, payroll and other expenditures. If you spend that money in a national chain only $43.00 stays here and if you spend that in another county at the mall well then you're not at all supporting your local economy. -- Liz Howshall

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Jason Falkenstine

4:11 pm on Tuesday, March 1, 2011

Eli is a wonderful man, and we shop there as much as possible.
It's a great story you put together for the Patch...keep featuring positive things about HdG!!!

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Christina

5:40 pm on Tuesday, March 1, 2011

Going to Joseph's for back to school shopping was the best end to the summer. I remember getting my Jordache jeans and Levi's. Trying them on in the little curtain booths in the back of the store and then going to the 5 and 10 to buy supplies. I hope that Joseph's never closes. I still shop there for the hard to find jean sizes.

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Biller's Bikes

5:51 pm on Tuesday, March 1, 2011

At Christmas, an elderly man wandered into our "Christmas Emporium" thinking we were still Leithisers Mens' Store. (The Leithiser built 450 Franklin in 1920 and ran that clothing and shoe store here up through the 1960s). We shared a laugh and sent him up to Joseph's!

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